Modern Slavery Statement

Team reviewing a modern slavery compliance policy documentThis Modern Slavery Statement sets out our approach to identifying, preventing, and addressing the risks of modern slavery and human trafficking within our operations and supply chains. We are committed to conducting business with integrity, fairness, and respect for human rights. Our zero-tolerance policy applies to all forms of forced labour, child labour, servitude, debt bondage, and any practice that undermines personal freedom or dignity. We expect every colleague, supplier, contractor, and business partner to uphold these principles.

Our anti-slavery commitment is embedded in our governance framework and reinforced through internal controls, procurement processes, and due diligence reviews. We recognise that modern slavery can take many forms and may appear deep within supply networks. For that reason, we take a risk-based approach, prioritising categories, geographies, and activities where the likelihood of exploitation may be higher. This includes careful assessment of labour practices, recruitment methods, and subcontracting arrangements.

Supplier audit checklist being completed during a site reviewWe also maintain a clear modern slavery policy that defines expected standards, prohibited conduct, and escalation routes. Any breach of this policy may result in remedial action, contract review, or termination of the relationship. Our objective is not only to respond to concerns, but to prevent harm before it occurs by strengthening oversight, training, and accountability.

Supplier Due Diligence and Monitoring

We apply structured due diligence to suppliers before engagement and throughout the life of the relationship. This includes evaluating ownership, labour standards, recruitment practices, and the transparency of sourcing chains. Where risk indicators are identified, additional checks are carried out and corrective measures are required. In higher-risk categories, we may request supporting documents, conduct site visits, or require evidence of worker protections.

Supplier audits are a key part of our assurance model. These audits may be announced or unannounced depending on the level of risk and the nature of the relationship. They are designed to verify compliance with our ethical standards, including working hours, wage practices, age verification, and freedom of movement. If issues are found, suppliers are expected to implement corrective action plans within agreed timelines.

Employee raising a concern through a confidential reporting channelOur supply chain expectations are communicated through contractual terms and procurement standards. We seek suppliers who can demonstrate responsible hiring, ethical sourcing, and the ability to monitor their own subcontractors. We also encourage transparency in labour recruitment and prohibit the charging of recruitment fees to workers. If a supplier fails to meet our requirements, we reserve the right to pause purchases, escalate the matter, or disengage where necessary.

Reporting, Training, and Review

We encourage all workers and stakeholders to report concerns as early as possible. Reporting channels are designed to allow concerns to be raised safely, confidentially, and without fear of retaliation. Concerns may relate to suspected coercion, unsafe recruitment practices, document retention, or any other indicator of exploitation. Reports are reviewed promptly and handled with discretion, and appropriate remediation is pursued where concerns are substantiated.

To support our approach, we provide relevant training to teams involved in procurement, supplier management, and governance. The training helps colleagues recognise signs of modern slavery, understand escalation steps, and apply our modern slavery statement commitments in day-to-day decisions. We also promote awareness of the broader social and ethical responsibilities that come with operating in complex supply chains.

We carry out an annual review of our controls, incidents, supplier performance, and emerging risks to ensure continuous improvement. Annual review meeting assessing modern slavery risk controlsThis review informs updates to policy, audit priorities, and training content. We also assess whether additional controls are needed in response to regulatory developments or changing supply chain conditions. Our aim is to ensure that the slavery statement remains practical, current, and effective in reducing risk.

Commitment statement highlighting zero tolerance for modern slaveryWe remain committed to strengthening our safeguards and taking decisive action where risks are identified. Through zero-tolerance expectations, supplier audits, accessible reporting channels, and regular annual review, we aim to uphold human rights and ensure that modern slavery has no place in our business or supply chain.

Watford Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, training, and annual review to prevent exploitation.

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What Our Customers Say

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4.9 (10)

Exceptional cleaning from Watford Cleaning Agency! The cleaner was punctual, professional, and very efficient. The work was thorough and top-quality, and the whole house looks amazing. I highly recommend them.

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B

Workers were on time, courteous, and very efficient. They broke down what they were doing and delivered great results for a fair price.

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L

Working with this cleaning company was hassle-free. The cleaner sent was competent, hardworking, polite, and flexible.

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C

They provide timely service and have reliable cleaners. Their customer support stands out as well.

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H

First class cleaning, very friendly staff, and a high standard of service throughout.

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C

I've never experienced cleaning like this! Watford Cleaning Company goes above and beyond. My home is immaculate. Definitely recommend.

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E

Can't say enough good things--the entire place is spotless and the cleaner was so polite and caring, taking care over furniture even left behind. The windows and taps shine brilliantly.

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J

Impressed by the team at Watford Cleaning Agency for their thorough end-of-tenancy cleaning. They covered every promised area and delivered excellent results in a short amount of time. Very professional.

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D

Incredible attention to detail from Cleaners Watford made my home cleaner than ever. The staff was friendly, efficient, and professional. I'm excited to book their services again.

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B

Having CleanersWatford's cleaners means one less thing to worry about. They're always polite and hardworking, giving me valuable time back.

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